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It’s about you, always!

Our returns process is simple. If you change your mind you may return product with the original receipt. Without your receipt we will happily exchange. 


For in-store purchases, your item(s) must be returned to a store within the country of purchase. For online purchases you can return your item(s) in any Lovisa store located in Singapore providing you have proof of purchase.

To find your closest Lovisa store please see our Store Locator

If your item is faulty or you have purchased outside of Singapore, please contact our support team at, to assist you with the process of your return.